FAQ

Our designs are produced only when they are required (on-demand) to minimize inventory, fabric and scraps waste. This ensures you are getting a garment that is made just for you.

All ARIMMA designs are made in the U.S. at a vetted, ethical factory.

Being mindful of the way you wash your clothes is one of the best ways to take care of your clothes. We recommend you wash our items with gentle, environmentally kind products. And let it air-dry as often as you can.

Although we acknowledge that there is no such thing as a 100% sustainable brand, we strive always to consider what’s best for the people and the planet.

Therefore, we utilize certified organic, natural and eco-friendly materials to create our garments. And our products are manufactured at a factory that pays living wages and offers safe working conditions. For detailed information on our mindful practices, please check our Sustainability page.

Please reference your desired ARIMMA’s product page, which includes a size chart. If you need additional assistance, please don’t hesitate to send us a message at hello@arimma.com. We would love to help you!

We accept Visa, MasterCard and American Express cards. And we also accept PayPal.

It sure is! All transactions on this website are processed using Shopify Payments, which is a secure online payment gateway that encrypts your card details in a secure host environment.

If you receive a store credit, it can be used for any future orders and does not expire. The credit will automatically be deducted at checkout the next time you shop.

If you want to change or cancel your order, please contact us at returns@arimma.com. If your order has not been dispatched, we will do our best to accommodate your request.

Our garments are made just for you, so please allow an average of 7-14 business days for you to receive your item.

Upon placing an order, you will receive an email confirmation. If you do not receive confirmation within 1-2 hours, please contact customer service at hello@arimma.com.

Due to a system limitation, we cannot add a discount code after placing an order. The order must be canceled and then placed again with the discount code applied. Please contact us at hello@arimma.com if you need assistance with this.

We ship worldwide.

• We use USPS within the U.S. and DHL internationally
• The cost is shown at checkout

Your order will ship within 7-10 days.

If you would like to change your shipping address, please contact us ASAP at hello@arimma.com. If your order has not been dispatched, we will do everything we can to accommodate your request.

Once your order has shipped, you will receive an email confirmation from us detailing the tracking number for your shipment.

Our packaging is entirely plastic-free. We ship our products in 100% recycled packaging that is made with 95-97% post-consumer waste. Our boxes and mailers are fully recyclable and will naturally biodegrade.

We offer free and easy returns within the U.S. Returns within the U.S. are accepted if postmarked within 30 days of delivery. Items must be returned to us unused, unwashed, and with all ARIMMA tags still attached. If a return does not meet our policy, it will be sent back to you.

We are currently unable to accommodate direct exchanges. If you would like to exchange, please return your order and place a new one.

If you wish to return an item, please contact us at returns@arimma.com, and we will arrange for a prepaid shipping label and set of return instructions to be emailed to you.

Once your return has reached our warehouse, your refund will be initiated to the original payment method or as store credit to your ARIMMA account. Please allow 10-14 business days for your refund to be processed by your bank.

We hope this never happens. But in the event that it does, we apologize if you receive a damaged item. Please contact us at returns@arimma.com within 48 hours with images of any damage so we can help expedite the process.

For press inquiries, please contact us at press@arimma.com.